For restaurants and cafés
Turn guests into regulars
Every guest who doesn’t come back is revenue your business has lost. SmarTap shows you clearly how many stay and how many leave, and gives you effective tools to bring them back.
- 30 days free
- We set it up for you
- No app for guests
Are you a customer? My visits and rewards
An NFC tag on every table
One tap, and your page is open
A guest holds their phone to the table tag and your page opens right away in the browser.
- The visit counts itselfA tap on a SmarTap secure NFC tag records the visit, no code needed. A plain NFC link does not.
- A QR code tooWith the QR code, the visit is confirmed by a staff code that changes every minute.
- A tag for every tableYou see which branch and table every visit and review came from.
QR
Tap here
Your tier
Insider
Hold the phone to the tag
The guest’s side
One page, from the first tap to the prize
This is what a guest sees on their phone.
Step 1
Your page from the first tap
The first screen carries your venue’s name, and every section is one tap away.
Step 1From Starter
Your page from the first tap
The first screen carries your venue’s name, and every section is one tap away.
Step 2From Starter
A menu that is always current
Every change you make shows up in the menu instantly.
Step 3From Starter
Honest, anonymous feedback
Stars and a comment in a few taps. Feedback is anonymous, so guests write honestly.
Step 4From Starter
A tier that grows with every visit
Guests see their tier and how many visits are left to the next one.
Step 5From Growth
A reward worth coming back for
Missions end with the reward you choose. The guest shows the code, or staff scan its QR in one go.
Step 6From Growth
Invite a friend
Guests share their invite code. When the friend joins, confirms their contact and makes a first visit, the guest who invited them gets the reward you choose. Suspicious invites wait for you or a manager to confirm them.
Step 7From Growth
A game while the order is on its way
Short quiz rounds while the kitchen works on the order, with your prize for the best players.
The owner’s side
The whole picture on one screen
Visits, customers, repeat customers and average rating on one dashboard, each compared with the previous period.
Welcome, Anna
Downtown · 12 Abovyan St · last 30 days
Confirmed visits
1,284
+12%vs previous 30 days
Customers
538
+9%86 new customers
Repeat customers
412
+8%2+ visits
Feedback score
4.6
+0.2214 reviews
Visits per day
Scans: 1,528. Confirmed visits: 1,284.
Everything it takes to bring customers back
Not dry statistics, but clear alerts and prompts that tell you what to do next.
The whole room in one game
Guests stay longer, talk about you and come back to win.
- Capitals
- Trivia
- Which is bigger
Three steps to the first return visit
We set everything up
We create your page and branches, add the menu, and hand you print-ready QR codes and NFC tags for every table.
You pick the rewards
You decide what levels, missions and invites give, and put the tags on the tables.
Guests come back
From day one you see who comes, who returns and what is worth improving.
Simple monthly plans, setup and support included
Every higher plan includes everything in the plan below it. You can change plans at any time.
Start with a 30-day free trial.
Each additional branch is 6,900 AMD / month.
Frequently asked questions
Does the customer need to install an app?
No. Everything opens in the browser.
Can I see who left a review?
No. We promise the customer that their feedback is anonymous. You see the rating, the comment, the branch and the table, but the customer's name and contact details are never shown.
How is a visit recorded?
Tapping a SmarTap secure NFC tag records the visit, no code needed. With a QR code, the visit is recorded with a six-digit code provided by a staff member, which changes every minute. The same guest can't check in twice within the visit window, which is 60 minutes by default and can be changed in your settings.
How do I start?
Get in touch: info@smartap.am. We will create your account, help you add your branch and menu, and start your 30-day free trial.
Where do I get the NFC tags?
For our first partner venues, the NFC tags are free, set up and ready to place on your tables. Good to know: only guests who have tapped a table's NFC tag can play for prizes, so prizes go to people who are actually at your venue. Guests who only scanned a QR code can still play for fun.
Can I change my plan?
Yes, even mid-term — just write to us. When you move to a higher plan, the value of your unused days is credited towards the new plan. A lower plan takes effect once the current period ends.
How does payment work?
Plans are paid monthly, in advance. Every payment is recorded, and the Billing page of your dashboard always shows your plan and the date it is paid until. There is no long-term contract: if you don't renew, your plan simply ends when the paid period does.
What happens if I don't pay on time?
Once the period ends, visit check-ins, rewards, games and invites pause, while your menu stays available to guests. All your data — guests, visits, tiers and rewards — is kept, and everything comes back the moment you pay.
What if I have several branches?
Each branch has its own QR codes and NFC tags, and a manager sees only the branches assigned to them and the sections you enable. From the Pro plan on, the dashboard compares all branches side by side. Starter and Growth include one branch and Pro includes 2, so one branch comes free with Pro. Each additional branch is 6,900 AMD a month.
Who owns the guest data?
You do. You can download your guests, visits and reviews as a single Excel file at any time. We never sell the data and never share it for third-party advertising.
Which languages does the system support?
Armenian, Russian and English. Each customer chooses their preferred language.
Let’s talk about your business
We’ll show SmarTap at work using your venue as the example, and help you roll it out step by step.
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